Door Knob Lock Rekey and Replacement: What Actually Happens on the Job
When you call us for a door knob lock rekey, a skilled technician arrives at your address with a full service kit — no waiting on parts to be ordered, no second visit needed in most cases. Rekeying means we disassemble your existing knob lock, replace the internal pin stacks with a new configuration, and cut a fresh key to match. The result is that every previously cut key becomes permanently useless — including the ones still on a former tenant's key ring or a lost set that turned up missing after a move near the Iron Triangle or anywhere else in Richmond. Replacement goes a step further: we swap the entire hardware unit, giving you a new door knob with lock and key, matching finish, and the grade of security you actually need for the door it's protecting.
We also service mortise lock systems, which are common in older Richmond-area homes and commercial storefronts. A mortise lock is a more complex, recessed mechanism that offers superior holding strength compared to a standard knob lock — and it requires a different level of expertise to service correctly. Our team is experienced with both cylinder-style mortise lock bodies and older skeleton-key configurations. Whether your building has a modern Schlage or Kwikset knob set or a decades-old mortise lock assembly, we arrive prepared to handle it properly and efficiently.